Process
How a project runs from first conversation through to launch and ongoing growth.
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Step 01
Discover
We start by understanding the business, the audience and what success actually looks like — before anything is designed or built.
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Step 02
Plan
Scope, architecture, content structure and priorities, agreed in writing so there are no surprises later.
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Step 03
Design
Interface and experience design grounded in the content, built as a reusable system rather than a set of one-off screens.
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Step 04
Develop
Clean, documented, standards-based development with performance and accessibility considered from the first commit.
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Step 05
Integrate
Connecting the CRM, payments, automations and any other systems the solution needs to work with.
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Step 06
Test
Cross-browser, cross-device, accessibility and performance testing — verified, not assumed.
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Step 07
Launch
A controlled deployment with tracking in place, redirects handled and everything verified in production.
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Step 08
Grow
Measuring what happens after launch and improving it — SEO, conversion, performance and ongoing development.